This is a translation of the Spanish original, provided for convenience. In the event of any discrepancy, the Spanish version prevails.

1. The parties

These Terms and Conditions (hereinafter, "the Terms") govern the relationship between:

The Provider: REVISIT XMD, S.L., tax ID B93872174, registered address at C/ Holanda, 1, 08917 Badalona (Barcelona), Spain, email hola@revisit.es, owner of the Revisit platform.
The Customer: the business or professional contracting access to the Revisit platform.

2. Description of the service

Revisit is a customer loyalty SaaS platform designed for local businesses. The service includes:

Loyalty programme with digital points and/or stamps.
Digital wallet with a customisable card, compatible with Google Wallet.
Automated marketing campaigns (email and push notifications).
Gamified welcome flow for acquiring new customers.
Review management and Google Business Profile integration.
Analytics panel with business metrics.
QR scanning system to record visits.

The features available depend on the plan contracted.

3. Plans and pricing

Revisit offers different subscription plans. The prices, features and limits of each plan are set out on the website and in the commercial documentation provided to the Customer.

The Provider reserves the right to change prices with a minimum of 30 calendar days' notice. Price changes will apply from the following billing cycle.

4. Sign-up, access and activation

Access to Revisit is granted through a validation process. The Customer requests access via the contact form or by direct invitation. Once validated, they receive an activation link to set their password and access the platform.

These Terms are accepted at the moment of registration or first use of the platform.

5. Customer obligations

The Customer undertakes to:

Provide truthful, complete and up-to-date information.
Obtain informed and express consent from their end customers before recording their data on the platform, in accordance with the GDPR and the LOPDGDD.
Act as data controller for their end customers' data and comply with all the obligations that status entails.
Not use the platform for unlawful or abusive purposes or in breach of these Terms.
Safeguard their users' access credentials and immediately report any unauthorised use to hola@revisit.es.
Not reverse engineer, decompile or attempt to access the platform's source code.

6. Provider obligations

The Provider undertakes to:

Keep the platform operational and accessible, except for scheduled maintenance or events of force majeure.
Announce scheduled maintenance as far in advance as possible.
Protect personal data in accordance with the GDPR and the LOPDGDD, applying appropriate technical and organisational measures.
Notify the Customer of any security breach affecting their data within 72 hours of detection.
Provide technical support in accordance with the plan contracted.
Not access the Customer's data except to provide the service or where legally required.

7. Data protection

The Provider acts as data processor with respect to the end customer data that the Customer enters into the platform, under Article 28 GDPR.

Both parties enter into a Data Processing Agreement (DPA) which forms an integral part of these Terms and which sets out the processing instructions, security measures, authorised sub-processors and other obligations established by the GDPR.

For more information, see our Privacy Policy.

8. Intellectual property

The platform, its source code, design, brand, logos and documentation are the exclusive property of the Provider and are protected by intellectual and industrial property law.

The Customer retains full ownership of their data and content. By using the platform, the Customer grants the Provider a limited, non-exclusive and revocable licence to process that data solely for the purpose of providing the contracted service.

9. Service availability

The Provider aims to maintain service availability of 99.5% per month, excluding scheduled maintenance and events of force majeure. No specific availability level is guaranteed unless expressly agreed in writing (SLA).

10. Limitation of liability

To the maximum extent permitted by applicable law:

The Provider shall not be liable for indirect, incidental, special, consequential or punitive damages, including loss of profit, loss of data or business interruption.
The Provider's total aggregate liability towards the Customer shall not exceed the total amount paid by the Customer in the 12 months preceding the triggering event.
The Provider shall not be liable for content, communications or data processing carried out by the Customer through the platform.

11. Term and termination

The contract takes effect when the Customer's account is activated and runs for an indefinite term, renewing for periods according to the billing cycle contracted.
Either party may terminate the contract with a minimum of 30 calendar days' notice.
The Provider may suspend or cancel the Customer's access immediately in the event of a serious breach of these Terms, fraudulent use or unlawful activity.
On termination, the Customer's data will remain available for export for 30 calendar days, after which it will be securely deleted.

12. Changes to the Terms

The Provider reserves the right to amend these Terms. The Customer will be notified with a minimum of 30 calendar days' notice by email or through a notice on the platform. Continued use of the service after the notice period constitutes acceptance of the new Terms.

If the Customer does not agree with the changes, they may terminate the contract without penalty before the changes take effect.

13. Governing law and jurisdiction

These Terms are governed by and construed in accordance with Spanish law. For any dispute arising from the interpretation or performance of these Terms, both parties submit to the Courts and Tribunals of Barcelona, expressly waiving any other jurisdiction that may apply.